In this case you’ll need contact your hosting provider support and ask them to unblock your country. This could be related to your hosting service provider and their it’s firewall, as your country IP may be blocked. When connecting to your FTP account, you may receive the error, “Connection closed by server”. You can eliminate this issue by accessing your account directly via its IP address. Your domain name is expired or is resolving incorrectly.
Here is the documentation for the FileZilla client
In order to transfer files to and from the server, you’ll first need to download and install an FTP client onto your computer. The website FTP address (usually if the URL is ).You will need the following details regarding the FTP account on the server: MediaTemple > 2 Months free on Annual Plan The following hosting services offer maximum compatibility with Jupiter and provide exclusive discounts to Artbees Themes users: Transferring the files using this protocol is simple, secure, fast and free. File Transfer Protocol (FTP) is one of the methods we have to manage our website files.